As with any electric vehicle, care should always be taken when washing. We suggest not using high pressure washers or spraying excessive water on the battery or connectors.
Where should I have my SUNRA products serviced?
We suggest that having your product serviced at an authorized SUNRA dealer.
Where can I get spare parts for the e-scooter?
Usually buy some spare parts with the container order.
Where can I charge my e-scooter?
Anywhere there is a standard power socket, meaning you can charge at home, at work or in the city whenever you need to.
How far can I ride my e-scooter?
35km to 140km, all is possible. It depends on the motor & battery the e-scooter equipped with.
Can I charge my battery even if it is not completely empty?
Yes you can charge your battery no matter how much remaining capacity is left.
How long does a full charge take?
With the ordinary charger, it takes about 6 hours. With a fast charger, it takes 3-4 hours.
How long is the battery life?
It should be good for many years under normal usage.
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